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17 articles · always up to date
Getting started
4 articles
- Welcome to EBITS Pay EBITS Pay helps associations, churches, schools, welfare funds and cooperatives collect dues, levies and contributions from their members by USSD, mobile money, cash or bank, with an instant SMS receipt for every payment.
- Your account & password Keep your account safe, reset a forgotten password yourself by SMS, and change your password.
- The dashboard A one-screen picture of your collections: this month, the trend, which dues are being paid, and who is paying.
- Using the Help centre Find answers fast: search the live user guide from any screen, and (for EBITS staff) keep it up to date.
Members
2 articles
- Members & groups Members are the people who pay. Each member is identified by their own Member ID (e.g. a staff ID or membership number) and pays by USSD with the phone number you register.
- Importing members from Excel Bring the member list you already have. No template is needed: EBITS Pay reads your headings and suggests where each column goes.
Payments
3 articles
- Payment types & eligibility Payment types are the things members pay for: monthly dues, levies, welfare contributions, T-shirts, event tickets…
- Recording & tracking payments Every payment, whether USSD, mobile money prompt, online, cash or bank, appears on the Payments screen with its status.
- How members pay by USSD (*928*7#) Members don't need an app, a smartphone or data. One short code works for every organisation on EBITS Pay.
Messages & reports
2 articles
Administration
4 articles
- Team, roles & permissions Give each person exactly the access they need. Two people can both be "admins" yet do different things.
- Audit trail Every change is recorded: who did what, when, from where, and exactly what changed.
- Hubtel account & settings Your members' money goes straight into your own Hubtel merchant account. EBITS never holds it.
- Your brand: logo, colours & interface style Make the portal look like your own system. Your logo, name and colours load for your whole team as soon as they sign in, and appear on printed reports and members' receipts.
Integrations
1 article
Troubleshooting
1 article
Still need help?
Your organisation's administrator can help with access and roles. For anything else, contact EBITS Co. Limited support.