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SMS messaging

Receipts, reminders and announcements by SMS, with placeholders that fill in each member's details.

1 min read Updated 19 Oct 2026

Send SMS: choose the audience, write with placeholders, send now or schedule.
Send SMS: choose the audience, write with placeholders, send now or schedule.
  • Audience: all active members, one group, members who qualify for a payment type, or defaulters who haven't paid this period.
  • Placeholders: click chips like {first_name}, {member_no}, {amount} to personalise each message. The counter shows characters and SMS parts.
  • Schedule a message for later, e.g. 8:00 tomorrow.
  • Automatic SMS: receipts, failure notices, due-day reminders and welcome messages. Edit their wording under Settings → SMS templates.
  • The message log shows every SMS with its status (sent, delivered, failed).